
- ASUS MODEL BY SERIAL NUMBER SERIAL NUMBERS
- ASUS MODEL BY SERIAL NUMBER SERIAL NUMBER
- ASUS MODEL BY SERIAL NUMBER FULL
- ASUS MODEL BY SERIAL NUMBER REGISTRATION
If you have any questions or concerns please feel free to contact ASUS customer service. Thank you so much to everyone for your patience and support while we are working through the replacement program. Going forward, we are continuing our thorough inspection with our suppliers and customers to identify all possible affected ROG Maximus Z690 Hero motherboards in the market and will be working with relevant government agencies on a replacement program.
ASUS MODEL BY SERIAL NUMBER SERIAL NUMBER
The issue potentially affects units manufactured in 2021 with the part number 90MB18E0-MVAAY0 and serial number starting with MA, MB, or MC.Īs of December 28, 2021, there have been a few incidents reported in North America.

In our ongoing investigation, we have preliminarily identified a potential reversed memory capacitor issue in the production process from one of the production lines that may cause debug error code 53, no post, or motherboard components damage. We have recently received incident reports regarding the ROG Maximus Z690 Hero motherboard.
ASUS MODEL BY SERIAL NUMBER FULL
Here’s the full announcement by ASUS: ASUS Announcement Regarding Maximus Z690 Hero IssueĪSUS is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. The ROG Maximus Z690 Hero I have on hand has an entirely different part number, and it does have the capacitor the right way around, so I guess I will be safe.
ASUS MODEL BY SERIAL NUMBER SERIAL NUMBERS
Since the box was damaged, maybe the retailer opened and test if the computer works and switch it off before registering.The manufacturing issue affects ROG Maximus Z690 Hero boards with the part number 90MB18E0-MVAAY0 and serial numbers starting with MA, MB or MC. On the laptop, on the box, and on the application, it shows a correct serial number. They have created a ticket so that it will be resolved. They tried to register it manually but they couldn't do it as well. PM cl-albert with the serial number on your invoice and the serial number on your notebook if they are indeed different Even without 30 day return if the unit is different from the serial number they sold you and you can't register it they have to give you a legitimate notebook which you don't seem to have right now. If you have 30 day return period I would deal with the store, this is really a store issue the discount you got won't be worth much if you have to RMA it at some. If you here in the states PM cl-albert he works for ASUS and can probably help you out. I hope that retailer didn't sell me a referb product or something else!!! However, box was damaged and I bought it cheaper. I have an invoice that it is a new product with 24 months guarantee. It gives you the serial number automatically.
ASUS MODEL BY SERIAL NUMBER REGISTRATION
I also try to register from Asus product registration app. I tried everything with 0, O, Q 1, I or whatever.

I have had 2 Asus products before and registration was never problem before. If this still fails I would first deal with Asus Support but also the Retailer you purchased from You may have been sold a Referb that the serial number didn't get cleared or the store just fixed it and resold it to you. Be very careful about how you type in the Serial number 0 and O can look quite a similar same with U and V I and 1 Use a magnifying glass or shoot a picture and enlarge it on your screen to ensure you are typing everything correctly. Have you set up a Asus Account? If So log in at Asus Support Download this link leads to support Global or Support USA once you're logged in to your account there is a link to register a new device. When I try to log in, It gives an error: *register return null I couldn't register via Asus Product Registration application as well. It says ''incorrect serial number'' at My Asus webpage.


I bought a brand new Asus G703VI but I can't register my product.
